FAQ Frequently Asked Questions QUESTION: Why should I join the website? ANSWER: Because you can save your favorite ladies, you can email the ladies, keep an eye on your spending, view reports of your spending, open support tickets, contact us quickly for billing issues, and more! The best reason to join is that you can easily add funds to your account in bulk and you never lose that money. You just add a flat fee amount and can do multiple or longer calls until those funds are used. This means fewer charges on your account. And lastly, it’s free to join, there are no charges to be a member. QUESTION: Are the calls just $10? ANSWER: Yep! The minimum charge is $10 for 5 minutes. After that, it is $2.00 per minute. Ultimately you can talk as long as you’d like. We have no additional charges, and no connection fees, and we bill in 15-second increments without ever rounding the time up in full minutes. QUESTION: How is the billing done? ANSWER: Our billing system is automated. When you need to enter CC info a link is sent to your cell phone and you enter the info yourself. You never have to give your details out to a live person. You maintain control of what you spend because you have to approve the charges. There are no connection charges or additional fees. We accept all major credit cards. Our billing name is used for many types of services like Psychic Readers, Life Coaches, Legal Consulting, and even Counseling. It’s not just phone sex. So, if your partner ever asks about this charge on your bill you can cover your ass by saying you used another type of service. QUESTION: How do the charges work? ANSWER: We put a temporary hold on your account to make sure you have funds available for a call. You are only billed when you are connected to a lusty lady. And your call is not billed until AFTER the call ends. We bill to the “second” rather than rounding up minutes as many services do. If you extend a call, we put a $40 hold on your account until your call ends. But you are ONLY billed for the number of minutes used. This is NOT a flat fee charge. If you call a lady while their status is set to available but she does not answer, then you will NOT be charged. You will only be charged if the phone is answered then you are connected and that is the only way you are charged. However, the hold will be on your account for roughly 24 hours. QUESTION: How do I know I can trust the billing to be safe? ANSWER: Privacy and security are our top priorities. We ensure that all personal information is kept confidential and never shared with third parties. Our platform utilizes the latest encryption technology to safeguard your data and provide a secure experience. QUESTION: Why did my card decline? I know there is money available for it. ANSWER: If you come up with a Decline on your card – please make sure you look under My Account and My Credit Cards. Check to make sure your name and address are filled out properly. This is the most common reason for a Decline when you know you have the funds available. Another reason may be that you are using a Prepaid credit card without your information filled out with it. It is not allowed to pay for an adult service anonymously. Prepaid cards can be used, but you must log in to that account separately and make sure you have your info registered. Our system does a thorough name and address verification, so if the info doesn’t match then you will get a decline. QUESTION: How can I get more details on one of the ladies? ANSWER: Send her an email and ask whatever you’d like to know before paying for a call. You may not get an immediate response as the ladies are not staring at the computer waiting for messages, so please be patient and allow them time to get back to you. All of our operators have a personal page with details. Some have voice samples. Messaging the ladies is only possible if you join our website. QUESTION: Can I talk about anything? Are there limits on conversations? ANSWER: You can talk about anything you’d like. Any fantasy or roleplay… even taboo ones! We do not limit or judge a person based on their private sexual interests. We are a fetish-friendly company! QUESTION: What is your refund policy? ANSWER: There are no refunds for calls. We have no control over the way your conversation goes with any of our Agents. Make your choice of operator wisely. Test out a lady for the $10. You never have to extend the call. Not all personalities will blend well.